Delivery Information

Our standard UK delivery is free for a limited period. This service will take 2 to 3 working days (Monday to Friday) from time of dispatch and will require a signature upon delivery. Please note that weekends and Bank Holidays are not classed as working days.

We aim to dispatch your order within 24 hours of receiving it on our next working day. We are closed on Sundays and Bank Holidays.

Our Standard delivery covers UK addresses and items will be sent via Royal Mail using their Recorded 1st Class Service (unless otherwise stated).

Delivery to Northern Ireland, Isle Of Man, the Channel Islands, Isles of Scilly and the Scottish Highlands and Islands may take longer than the times quoted above.

Our Express Delivery charge for UK customers is £6.99 and will take 1 working day from time of dispatch via Royal Mail Special Delivery Next Day. Please select the additional delivery option at checkout and the additional fee will be added to your bill. (You will need to be at home to sign for a Royal Mail Delivery.)

Delivery to Europe will be by Royal Mail and costs £14.99.

Delivery Worldwide will be by Royal Mail and costs £19.99.

Christmas Delivery

Please ensure that you place your order by the following dates to receive your delivery in time for Christmas.

Tuesday 2nd December – Asia, Far East (including Japan), New Zealand, Australia.

Thursday 4th December – Africa, Caribbean, Central and South America, Middle East.

Friday 5th December – Cyprus, Eastern Europe, Greece, Canada, Poland.

Thursday 11th December – USA, Western Europe (excluding Greece, Poland).

Thursday 18th December – Standard UK delivery.

Monday 22nd December – UK express delivery (Royal Mail Special Delivery).

Bank Holidays

If you order after 5pm on a Friday before a bank holiday your purchase will be posted on the following Tuesday.

Can I have my Caramel Clothes delivered to my work place?

Yes, that's no problem. Just let us know the delivery address at the checkout.

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