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Payment & Security

Our Payments are processed using Barclaycard Merchants Services. We are fully DDS compliant which means your data is stored on a secure server within the Barclaycard system. Caramel has no access to your card information other than to know it has passed security screening. We do not record or store any card details. Barclaycard may give you the option of storing your card details for future use on our site - they will hold this information securely.

Should you require a refund we are able to process this securely through Barclaycard without accessing your card details.


We will store your name and address for delivery.

We will store your email address and send email offers and information to you.

We will store your phone number to use if we need to clarify your order - we will not use this for marketing purposes.

We will not pass your details on to a third party.